OPTION 1:
COURIER DELIVERY & COLLECTION
Delivering your tree
Ordering multiple trees? Please get in touch rather than ordering through the website as we can offer discount courier prices.
- Delivery and collection is £20 for 1 tree (£10 each way)
- Delivery and collection is £10 (£5 each way) for each subsequent tree. Ordering multiple trees? If it's up to 5 trees, you can order via the website. If it's 6+ trees, you'll need to get in touch to complete your order as you will be entitled to large-order discounted courier delivery costs.
- £30 fully refundable deposit required per tree (to ensure the healthy return of the tree)
- Once you've completed your order, your tree is secure.
- We have a selection of delivery dates and times available which you choose on the basket page. (Limited delivery slots available so don't delay your booking!)
- Please write any notes about your location that you feel we should know e.g. stairs, access, parking etc. in the "Things to know" box on the basket page
- Postcodes we deliver to: E, EC, N, NW, SE, SW, W, WC. If you're outside our delivery areas or the delivery slots are booked, please get in touch and we'll see what we can do.
- We will keep you updated on delivery day
- We will bring the tree to the front door but just cannot come indoors
- Please keep the netting as this can be used to roll up and cover the tree for pick up
Having your tree collected
For the delivery option trees will be collected between the 3rd and 6th January 2021.
We offer pre-Christmas collection for companies needing their tree collected before they close for Christmas. Please get in touch to arrange.
- Please ensure the tree is free from all the decorations
- Please do not leave the tree outside, we have had other collectors taking a liking to our trees
- Use the netting to roll up over the tree as best you can, two people can do this easily
- Upon safe return of the tree to the farm your deposit will be refunded back via the method of payment please allow a couple of days for this to go through.
OPTION 2:
HUB PICKUP & RETURN
Hub pickup
- Free to pick up and return to our hubs
- Select 'Hub pickup & return' on your basket page
- Choose the date you want to pick up
- Pick up is according to your hub.
- 5th Dec - SE27 - 9 - 11am / NW9 2.30 - 4.30pm
- 6th Dec - SW19 - 9 - 11am / SW13: 1.30 - 3.30pm
- 12th Dec - TW1 - 9 - 12 noon
- 13th Dec - SW19 - 9 - 11am
Returning your tree to the hub
- You can return your tree on Sunday 3rd January 2021 between 10am and 2pm
- Use the netting to roll up over the tree as best you can, two people can do this easily
AVAILABILITY
As we are a new company our infrastructure is not expansive, however our passion for sustainable trees is. Please accept that there will be limitations as to our availability but please know we are working towards increasing this year on year.